- Led the negotiation of a high-risk dispute with a Swiss-based pan-European customer, reaching a settlement which fully mitigated a difficult contractual position (Undisclosed)
- Commercial lead for a $300m global opportunity within Financial Services. Despite a complex and challenging internal and external environment, reached acceptable terms before the deal fell away for operational reasons within the client
- Seconded to a Head of Commercial role in a troubled global contract which was at one stage consuming over £1m per week on a failing Transformation programme. Led the successful Exit negotiations.
- Negotiated the operational elements of a new business deal with a global media company, structuring a Service Credits regime which fully protected the business despite delivery challenges (£550m)
