Resolved a longstanding dispute and secured a high-margin extension with a FTSE 100 customer (£75m).
Commercial lead for the resolution of a number of disputes caused by poor subcontractor performance for an FTSE100 customer.  Outcome was the managed replacement of one subcontractor, some scope changes with others and an extension of the prime (£350m).
Following an adverse court judgment, negotiated agreement with a competitor to drop hands thus avoiding exposure to costs estimated at £2m.
Led the successful negotiations for a new business deal to provide a Retail Managed Service to a mobile provider (£20m)
Led the renegotiation of an agreement with a major UK bank, triggered by a default notice for an incomplete Transformation programme (£800m)
Led the negotiation of a new business datacentre agreement with the UK arm of a major Japanese bank (£20m).
Resolved a dispute over performance in the delivery phase of a datacentre agreement with a global management consultancy
Resolved a dispute over the overall cost of a programme (begun under an ATP) and reached agreement with a major UK bank for what was, at that time, the largest technology rollout of its kind in Europe (£70m)
Led the negotiation of a new business outsourcing agreement with a UK-based financial services organisation (£25m)